Our Service Center


Pre-sale service

Customer service center

Here is the information center that w communicate with you.In order to convey the service information accurately and efficiently, it is divided into information communication center, customer satisfaction promotion center,customer behavior analysis center and product marketing promotion center. Here, we will provide you with one-stop professional services such as service network introduction, product price consultation, technical support, product complaint, service complaint, repair and spare parts consultation and sales.

User experience day

Through the introduction of new products, customer experience in the actual operation of the way, we carry out a full range of in-depth communication with you, for your in-depth understanding of accessibility and construction solutions to help.

365*24 annual rest

We offer 365*24 year-round.

Deeply customized construction solutions

We have software and hardware resources and years of experience in construction. At the same tome, we sincerely invite you to act as a consultant for the design, manufacture and service rules making of products. I n order to provide efficient and deep customized construction solutions, we work together.


On-sale service

Consultative selling

The demand for differentiated construction always exists. We will assist you to optimize the selection of the equipment and optimize the value of the equipment you will purchase.

One-step service

We provide one-stop service solutions based on the deep understanding of the products and customers’ needs of organic fertilizer equipment.

Housekeeping transportation

In order to meet your needs, we will provide professional delivery door-to-door service, and provide the

first installation and transportation training services for each product.


 

After-sales service

24 hours and the whole year around service

In the world, we have more than 100 service engines. We are determined to do 24 hours of uninterrupted time to provide you with “ 15 mins of quick response, 24 hours complete” service.

VIP customer club

Here is a “customer, expert, factory, engineering” quartet cooperation platform, which has perfect management system and working process.

Expert examination

We have established a regular national mobile service system based on the “China quality service of 10000 miles” activities for more than 90 times. Nearly 1000 experts have traveled millions of kilometers, and their footprints are spread all over the country, bringing exclusive service to every user.

Spare parts timely

A perfect system, a large number of professional reserves. We promise that the spare parts will b delivered to you within 72 hours.

Deeply custom cow manure fertilizer pellet machine

We have software and hardware resources and years of experience in construction, at the same time, we sincerely invite you to act as a consultant for the design, manufacture and service rules making of products. In order to provide efficient and deep customized construction solutions, we work together.